With a Service-oriented approach, our ITSM Consulting team helps you establish an efficient IT service environment, with simplified and integrated IT processes and a new IT experience.
With a proactive IT operations model, we help you transform IT operations processes and gain control over the business-critical infrastrucure, optimize capacity and improve event management capabilities.
Lower IT delivery costs and risk with an end-to-end IT service automation solution- automate common, repeatable tasks via orchestration, improve batch processing with an enterprise workload automation.
ITIL training can be fun and useful. We practice Service Management every day in our projects and will work with participants to apply ITIL theory to the specifics case of their organizatons.
Bright has specific capabilities in the Telecom industry- implementing and supporting mediation platforms (Digital Route), ETL, BI and Reporting, Service Integration and Automation.
We support your Enterprise Architecture initiatives with a best practice consulting approach based on TOGAF, EA training and EA tool implementation- Sparx Systems Enterprise Architect.