JOB OPENINGITSM & Automation Consultant
We believe in people and their power to achieve great things!
At Bright Consulting, we have a real passion to help enterprises transform their IT. We have established presence in Europe delivering successful IT Transformation programs in CEE, Switzerland and Sweden. Our customers are some of the most innovative and forward-thinking global enterprises looking to manage IT complexity and simplify their IT & business operations.
Bright’s ITSM & Automation Consultants develop solutions for some of the biggest and leading multinational corporations from many industries such as IT, telecom, pharma, banking, insurance, defence, biotechnology and agriculture. We use our vast technological know-how to deliver solutions, which embrace design, implementation and automation of IT and various business processes (facility, logistics, procurement, security, vendor management, etc).
Participate in the delivery of end-to-end solutions in the BMC Remedy platform and BMC Innovation Suite
Actively communicate with customers, external partners and business stakeholders to gather and review process and solution requirements
Develop and configure applications UI
Perform system configuration and workflow customizations
Develop reports and dashboards
Troubleshoot product and application issues
Prepare technical and solution documentation
Prepare and deliver trainings to users
Manage requirements and issue tracking in Agile-driven tools (e.g. Atlassian JIRA / Confluence)
Bachelor’s degree or student in Computer Science, Engineering or related
1 – 2 years of experience in the area of software consulting, business analysis or application support, involving enterprise software solutions
Bachelor’s degree or student in Computer Science, Engineering or related area
Experience with ITSM software (BMC Remedy, ServiceNow, HP Service Centre, HP UCMDB) are considered a plus
Knowledge of SQL programming
Basic knowledge of Windows Server or Linux administration
Strong willingness to learn new technologies and self-development motivation
Strong communication skills
Good verbal and written communication skills in English and/or German
Opportunity to join a team of professionals and take part in challenging projects for some of the leading enterprises in the world
Chance for career development within a trusted and leading IT consulting organization
Technology courses offering formal and industry recognized accreditations and certifications
Attractive remuneration package
Additional social benefits – health insurance, sport activities, training and conferences
Professional, yet relaxed and friendly working atmosphere
Business trips, team buildings and celebrations
Working for Bright
We are a dynamic and rapidly growing IT Management consultancy with a strong sense of dedication to our customers.
We believe in real partnership with our customers. Together we bridge gaps, align teams, navigate organizational change, raise the maturity and capability of their organizations to do more, become more competitive and ready for the challenges of the future.
We take ownership of customer’s pains and goals, and commit to achieve tangible realistic results.
We are honest and proactive. Our customers appreciate our guts to say “no” to a request if it is not aligned with the end goal.
We don’t disconnect when the project is over – will keep looking for further improvements to reach the next level.