BMC Remedy Administrator

JOB OPENING

BMC Remedy Administrator

We believe in people and their power to achieve great things!

Bright Consulting is a dynamic and rapidly growing IT Management consultancy with established presence in Europe delivering IT Transformation programs. Our customers are some of the most innovative and forward thinking global enterprises looking to manage IT complexity and simplify their operations. As trusted partners, we work together to optimize their IT with simple and efficient IT processes.

Currently we are looking for BMC Remedy Administrator with at least 3 years of Remedy development experience. The Remedy Administrator will lead the implementation of the BMC Remedy ITSM suite and design the workflow solution.

BMC Remedy Administrator

Responsibilities

RInstallation, customization and configuration of IT Service Support Management (ITSM) or Business Process applications following ITIL and similar best practice frameworks
RDevelopment of new applications and modules according to customer requirements
RImplementation of integration with other applications and third-party systems
RTroubleshooting and product implementation of the delivered technical solution including user guides and all supporting documents support of applications
RProducing documentation which describes the scope, features, design, and implementation of the technical solution, including deployment and administration guides
RAdvise clients about best practices and approaches to solve specific problems in his/her areas of expertise
RConduct trainings to colleagues and clients in his/her areas of expertise
RParticipate with technical preparation and demonstration in pre-sales activities
RParticipate in planning activities, defining project scope and estimating tasks which are part of the team deliverables

 

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Requirements

RDegree in computer science, engineering or related field preferred
R5+ years of applications engineering or application support
RExperience in development and integration of Windows/Linux applications
RExperience working with software tools including compilers, assemblers, debuggers and simulators
RExperience working with assembly languages such as HTML programming, SQL, C, etc.
RBMC Certification will be considered an advantage (BMC Certified Developer: AR System; BMC Certified Administrator: AR System; BMC Certified Administrator: BMC Atrium CMDB)
RITIL Foundation Certification is a plus
RStrong communication and presentation skills
RStrong interpersonal skills to establish and maintain customer relationships and interact with team members
RStrong analytical and problem solving skills
RLeadership skills to train, guide and mentor less experienced team members
RWillingness to travel abroad

 

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What we offer

ROpportunity to make a difference in a rapidly growing company
RA welcoming and inclusive environment
RExcellent remuneration and benefits
RAccess to cutting-edge technologies
RHealth-conscious and active life style culture
RExtensive learning opportunities, certification programs and career development

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Working for Bright

RWe are a dynamic and rapidly growing IT Management consultancy with a strong sense of dedication to our customers.
RWe believe in real partnership with our customers. Together we bridge gaps, align teams, navigate organizational change, raise the maturity and capability of their organizations to do more, become more competitive and readier for the challenges of the future.
RWe take ownership of customer’s pains and goals and commit to achieve tangible realistic results.
RWe are honest and proactive. Our customers appreciate our guts to say “no” to a request if it is not aligned with the end goal.
RWe don’t disconnect when the project is over- will keep looking for further improvements to reach the next level.

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Is that you? Apply now!

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careers@bright.consulting

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