The First Certified BMC Remedy AR System Skilled Professionals in Bulgaria
Two of Bright Consulting consultants achieved exclusive success as they become the first in Bulgaria certified BMC Remedy AR System Skilled Professional.
Andrey Dautev and Tosho Zaprianov took the certification examination on 05.06.2009 and received the prestigious title BMC Remedy AR System Skilled Professional. They are the first Remedy developers in Bulgaria to achieve such success. In order to qualify for the certification examination, Mr. Dautev and Mr. Zaprianov were required to attend 5 main Remedy courses of BMC:
- BMC Remedy AR System 7.x: Administering - Part 1;
- BMC Remedy AR System 7.x: Administering - Part 2;
- BMC Remedy AR System 7.x: Administering - Part 3;
- BMC Remedy AR System 7.x: Performance Tuning and Troubleshooting;
- BMC Remedy AR System 7.x: Application Requirements Analysis, Design & Development.
BMC Remedy AR System is consolidated platform for automating and management of IT services and business processes which enables the business to improve the quality and efficiency of IT services. The Remedy System gives an opportunity for application of the best practices in IT Service Management- ITIL (Information Technology Infrastructure Library), as it aims to speed up incident and problem resolution and proactively monitor critical business processes.
The Remedy certificates of Bright Consulting’s employees are the next great success by which the team’s competency remains on extremely high level and places the company among the most competitive and prosperous companies in the area of IT Service Management.