Founded in year 2000, DigitalRoute currently specializes in Cloud, SDN, NFV Enablement, Policy Control, PCRF, KPI Management, Billing Mediation, Data Integration, Usage Management and OSS Mediation. Through our partnership with DigitalRoute, we have built a dedicated Mediation team which is responsible for building interfaces to surrounding systems, processing schedules and parameters, data retention and archiving in Digital Route.
Our Technology Expertise
"The overall project developed by BRIGHT's team allowed people at Dundee Precious Metals to manage their business more efficiently and make educated decisions based on real data. The strict methodology of work, proactivity, and perfect planning saved valuable time, and with minimum time lost in communication, DPM's team got tangible results. BRIGHT developed a solution that effectively benefits all levels of the organization while simultaneously strengthening their relationship with Dundee Precious Metals."
“Many of my dealings with the Bright professionals dealt with development of reports in Microsoft Power BI and in providing support to DPM staff for Power BI. I am impressed by the way in which the team from Bright Consulting engaged with DPM personnel at various levels of our organization to understand and meet client needs. The above average interpersonal skills of the staff of Bright Consulting enabled them to learn our business process and then leverage their excellent technical skills to deliver value to their client. I recommend to any organization looking for assistance in change initiatives and related business improvements to bring Bright Consulting in as Strategic Business Partner.”
“Bright Consulting was selected as а partner to deliver an end-to-end ITSM solution with a goal to consolidate the Service Management processes across the Group Operating companies in five countries and integrate them in a single platform – Remedy OnDemand. The project complexity included aligning requirements for process implementation and integration across five operating companies each with its own cultural and organizational specifics."
"BRIGHT role as ITSM consultant greatly helped us to raise the maturity of ITSM process and achieve quick wins in improving the operational efficiency. I would not hesitate to recommend Bright Consulting as a Trusted Partner capable to deliver and support an end-to-end ITSM solution in a complex enterprise environment."
“We would not have achieved success, as we did in such short timeframe and against extreme pressure, had we not had Victor’s talents onboard and his effectiveness as a high performing team member. ”
"The team has vast experience implementing ITIL processes in large organizations and understands well their specifics. The ability to deal with inherent complexity and internal organizational resistance is critical for the adoption of the implemented solutions.”