Managed Services and SupportSERVICES
Premier Support Services
You will have a Dedicated Account Manager who will meet with you weekly to proactive identify issues, discuss systems enhancements and review support cases. With a personal approach, we want to make sure you realize the full benefits of the implemented solution.
The goal is to ensure system maintainability and ease of enhancements. Typically, the scope of services includes:
- Incident Management and Resolution
- Operational and Maintenance Services
- System enhancement Services
Benefits For Your Business
Fast & efficient implementation
Backed up by Bright 13+ years of technology experience and practical implementation approach.
We care to understand your business and what you would like to achieve. Leave the delivery to us.
You will work with some of the best professionals in their field united to deliver with perfection.
Our teams share a commitment to deliver successful projects. Commitment to your people, to your business, to your goals. No technology and organizational hurdles are too big for us to handle.
Our Technology Expertise
Bright technology teams use innovative technologies and best practices to deliver complex solutions. Based on the organization’s preferences and setup, Bright can recommend the most appropriate platform and technology for delivering the required capabilities and business goals. Through focused partnerships with leading software vendors, we make your projects a success.
What our clients say
"Bright Consulting was engaged to deliver an end-to-end solution for migration of existing Mediation streams to a new Mediation Zone platform at A1 Bulgaria. The transition required a transformation approach with a focus on the workflows for prepaid subscriber data processing and its delivery to the BSS. Bright Consulting professional approach for Mediation transformation simplified and optimized our processes in the new Mediation platform."
We partner with you to simplify and optimize your business and IT processes to deliver fast digital services. Whether you are focused to deliver outstanding customer experience, improve business agility, or deliver fast digital services, we will support you in the digital transformation journey.