Managed Services and Support

Managed Services and Support

SERVICES

Premier Support Services

Our commitment to realizing your objectives does not end when the project is finished. Through our Managed Services and Support service, we will make sure the implemented solution performs to your expectations and accommodate for changes you require as you increase adoption.

 

You will have a Dedicated Account Manager who will meet with you weekly to proactive identify issues, discuss systems enhancements and review support cases. With a personal approach, we want to make sure you realize the full benefits of the implemented solution.

Managed Services

To respond to customer requirements to fully manage and administer their systems following the implementation, Bright Consulting provides Managed Services including complete remote administration, periodic tuning and health checks.

The goal is to ensure system maintainability and ease of enhancements. Typically, the scope of services includes:

  • Incident Management and Resolution
  • Operational and Maintenance Services
  • System enhancement Services

Benefits For Your Business

Our Technology Expertise

Bright technology teams use innovative technologies and best practices to deliver complex solutions. Based on the organization’s preferences and setup, Bright can recommend the most appropriate platform and technology for delivering the required capabilities and business goals. Through focused partnership with leading software vendors, we make your projects a success.

What our clients say

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