ServiceNow Implementation

ServiceNow Implementation Services


ServiceNow implementation excellence

Bringing 13+ years of experience in delivering ITSM transformation projects to enterprise customers, Bright provides flexible and cost-effective services to organizations looking to streamline processes on the ServiceNow platform.

ServiceNow Best Practice Approach

In long-term partnership with our customers, we provide end-to-end services to adopting and growing the ServiceNow platform with focus on:

  • ITSM and Business process analysis
  • Agile delivery methodology
  • ServiceNow architecture & best practices
  • Cost effective Servicenow implementation
  • Custom applications development on the ServiceNow platform
  • Full ServiceNow Managed Services and support

ServiceNow implementation services

We bring flexibility to our customer and partner project with a highly skilled professional consultants :

ITSM Process Consultant/Business Analyst

  • Management & Technology Certifications (ITIL, CISSP, CISA, COBIT)
  • Microsoft Certified System Engineer, Project Management, Scrum
  • 7+ years of relevant technical and ITSM process experience

Senior & Expert ServiceNow Consultant

  • ServiceNow® Certified System Administrator
  • ServiceNow® Certified Application Developer
  • ServiceNow® Certified Implementation Specialist
  • ITIL Foundation or higher certification
  • 5+ years of relevant experience

ServiceNow upgrade as a service -10-day package

Bright Consulting provides a range of services to support companies after their ServiceNow implementation. Our approach is to ensure the changes and enhancements you make don’t impact the system performance, you are able to scale efficiently without risk of service disruption, avoid unnecessary customizations with best practice approach.
Bright provides ServiceNow upgrade as a service package to ease up the upgrade to the latest version of the platform. We deliver the upgrade in a 10-day services package so you can adopt the new features and functionality of the platform in no time. As part of the package, our team of ServiceNow expert will :

  • Guide you through every step of the upgrade and make sure your instance is fit for scale, performance, and upgradeability.
  • Presents new functionalities to all stakeholders and plan the upgrade
  • Perform platform impact assessment
  • Performs all upgrade activities



ServiceNow Managed Services & Support

Incident Management Services

Single point of contact for resolution of all incidents related to an existing ServiceNow® system.

Operational & System Administration Services

Operational or maintenance activities related to frequent changes in the system.

System Enhancement services

A package of consulting days per month/year to be used for system enhancement and fine-tuning the implemented ServiceNow system.

ServiceNow custom applications development

As ServiceNow Bronze Technology Partner, Bright builds innovative applications on the ServiceNow platform based on customer specific business processes and integration needs.
In case you are looking to address complex integration requirements, please learn more about our certified ServiceNow integration application on ServiceNow Marketplace.

ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.

Benefits For Your Business

Our Technology Expertise

Bright technology teams use innovative technologies and best practices to deliver complex solutions. Based on the organization’s preferences and setup, Bright can recommend the most appropriate platform and technology for delivering the required capabilities and business goals. Through focused partnership with leading software vendors, we make your projects a success.

What our clients say

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