ServiceNow Implementation ServicesServices
ServiceNow implementation excellence
Bringing 13+ years of experience in delivering ITSM transformation projects to enterprise customers, Bright provides flexible and cost-effective services to organizations looking to streamline processes on the ServiceNow platform.
ServiceNow Best Practice Approach
In long-term partnership with our customers, we provide end-to-end services to adopting and growing the ServiceNow platform with focus on:
- ITSM and Business process analysis
- Agile delivery methodology
- ServiceNow architecture & best practices
- Cost effective Servicenow implementation
- Custom applications development on the ServiceNow platform
- Full ServiceNow Managed Services and support
ServiceNow implementation services
We bring flexibility to our customer and partner project with a highly skilled professional consultants :
ITSM Process Consultant/Business Analyst
- Management & Technology Certifications (ITIL, CISSP, CISA, COBIT)
- Microsoft Certified System Engineer, Project Management, Scrum
- 7+ years of relevant technical and ITSM process experience
Senior & Expert ServiceNow Consultant
- ServiceNow® Certified System Administrator
- ServiceNow® Certified Application Developer
- ServiceNow® Certified Implementation Specialist
- ITIL Foundation or higher certification
- 5+ years of relevant experience
ServiceNow upgrade as a service -10-day package
Bright Consulting provides a range of services to support companies after their ServiceNow implementation. Our approach is to ensure the changes and enhancements you make don’t impact the system performance, you are able to scale efficiently without risk of service disruption, avoid unnecessary customizations with best practice approach.
Bright provides ServiceNow upgrade as a service package to ease up the upgrade to the latest version of the platform. We deliver the upgrade in a 10-day services package so you can adopt the new features and functionality of the platform in no time. As part of the package, our team of ServiceNow expert will :
- Guide you through every step of the upgrade and make sure your instance is fit for scale, performance, and upgradeability.
- Presents new functionalities to all stakeholders and plan the upgrade
- Perform platform impact assessment
- Performs all upgrade activities
ServiceNow Managed Services & Support
Incident Management Services
Single point of contact for resolution of all incidents related to an existing ServiceNow® system.
Operational & System Administration Services
Operational or maintenance activities related to frequent changes in the system.
System Enhancement services
A package of consulting days per month/year to be used for system enhancement and fine-tuning the implemented ServiceNow system.
ServiceNow custom applications development
As ServiceNow Bronze Technology Partner, Bright builds innovative applications on the ServiceNow platform based on customer specific business processes and integration needs.
In case you are looking to address complex integration requirements, please learn more about our certified ServiceNow integration application on ServiceNow Marketplace.
ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated.
Benefits For Your Business
Fast & efficient implementation
Backed up by Bright years of technology experience and practical implementation approach.
We care to understand your business and what you would like to achieve. Leave the delivery to us.
You will work with some of the best professionals in their field united to deliver with perfection.
Our teams share a commitment to deliver successful projects. Commitment to your people, to your business, to your goals. No technology and organizational hurdles are too big for us to handle.
Our Technology Expertise
Bright technology teams use innovative technologies and best practices to deliver complex solutions. Based on the organization’s preferences and setup, Bright can recommend the most appropriate platform and technology for delivering the required capabilities and business goals. Through focused partnership with leading software vendors, we make your projects a success.
What our clients say
Bright Consulting has shown deep understanding of Servicenow platform from both technical and consulting aspect and has contributed to a high-quality implementation of our requirements. We would definitely recommend Bright Consulting as a reliable ServiceNow partner with high commitment to quality implementation and professional approach.
I would like to distinguish Bright Consulting as a trusted IT and Business Management advisory company in the area of ServiceNow and its contribution in the successful delivery of the project ServicePortal and integrations for Shell. The Servicenow implementation services delivered were high-quality with attention to detail and commitment to project objectives.