Training

Training

SERVICES

ITIL education

ITIL education is an important part of our ITSM programs as we work with our enterprise customers to increase their Service Management maturity and knowledge.
Bright is now offering the delivery of the following official ITIL® courses in partnership with Purple Griffon and accredited by PeopleCert.

ITIL® Foundation:

  • ITIL® Foundation Certificate in IT Service Management
  • ITIL Overview
  • Apollo 13- ITSM Simulation

ITIL® Intermediate: Service Capability modules:

  • ITIL® Operational Support and Analysis Certificate
  • ITIL® Service Offerings and Agreements Certificate
  • ITIL® Planning, Protection and Optimization Certificate
  • ITIL® Release, Control and Validation Certificate
  • ITIL® Managing Across the Lifecycle Certificate

 

Please contact us to discuss your training needs, schedule and pricing info.

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