IT Operations ManagementUse Case
Manage on-premises and cloud resources better, as well as infrastructural health, security, capacity and cost with ITOps.
ITOM Visibility and Optimization
Through IT Operations Management best practices, BRIGHT helps businesses manage on-premise and cloud resources better, as well as infrastructural health, security, capacity and cost.
Gain continuous insights by automated IT service processes to understand and forecast business demand, eliminate over- and under-provisioning and improve performance. Transform IT from reactive, ad-hoc to active monitoring and prevent issues before they occur.
Discovery and Service Mapping
Identify all of your organization’s assets and define how they work together to increase visibility and reduce vulnerability.
Automate the ticketing process from the triggering incident to resolution. Analyze events’ impact on your teams, services and infrastructure.
Risk Management and Compliance
Identify and monitor risk in real-time. Engage all departments to eliminate the blind spot, speed-up remediation, and reduce cost.
Optimize cost and mitigate business risk with self-service access to cloud resources. Improve governance and deploy policies with ease.
BRIGHT’s consultants have the expertise and experience to integrate the right tools, make them work together as a living organism and maximise their value for the end-customer.
High-Performing Business Services with AIOps
The ability to make real-time decisions as well as the agility to respond to unplanned events are now crucial for organizations.
We help our clients identify the right tools to increase visibility into how organizational resources interact with each other, how they are connected. AIOps allows us to gain valuable insights across operations, eliminate outages, automatically detect and remediate issues, create a digital workflow and cut costs.
AIOps are essential for remote work culture, providing a seamless way to stay productive, connected and efficient.
Benefits For Your Business
Scattered and unclear processes, tons of emails and excels exchanged to deliver key services. We work together to eliminate unproductive activities and let people focus on meaningful work.
Transparency and control
You need visibility into your critical services, the daily workload of employees, insights into performance. Together we set up the right KPIs & business metrics to do more with less.
It can be quite challenging to streamline processes and align between business units. BRIGHT has the best practice and experience to support you all the way.
Avoid technology complexity to allow business, IT and security to share a common view over digital identities.
Our Technology Expertise
BRIGHT technology teams use innovative technologies and best practices to deliver complex solutions. Based on the organization’s preferences and setup, BRIGHT can recommend the most appropriate platform and technology for delivering the required capabilities and business goals. Through focused partnerships with leading software vendors, we make your projects a success.
ServiceNow IT Operations Management
Automated and optimized service operations on a unified platform with a single data model.
BMC Helix Discovery
Discovery and mapping solution, delivering fast, accurate, and secure cloud and on-premises asset visibility.
Our customers are some of the most innovative and forward thinking global enterprises looking to manage complexity and simplify their operations. As trusted partners, we work together to optimize their Business with simple and efficient processes.