Enterprise Architecture

The primary purpose of describing the architecture of an enterprise is to improve the effectiveness and efficiency of the business itself. This includes innovations in the structure of the organization, harmonization of business processes, quality and timeliness of business information, and of course ensuring that money spent on IT can be justified.

Bright has the capability to provide a complete solution in Enterprise Architecture Management, covering both the necessary consulting expertise, training, tool implementation and support.

Focus areas

Enterprise Architecture Consulting

We view enterprise architecture in the broader context of business optimization and address problems in business architecture, performance management and process architecture.

Telecom Frameworks Training

Bright Consulting delivers series of training courses for Telecom professionals who wish to gain understanding of the TM Forum Frameworx and Telecom Enterprise Architecture.

Enterprise Architecture Training

We deliver on-demand corporate trainings to support customers in realizing their Enterprise Architecture initiatives and implement best practices.

Sprax Systems Enterprise Architect

Bright can implement an end-to-end Enterprise Architecture solution with Sparx Systems Enterprise Architect. It is a unique offering in the market for Enterprise Architecture and Requirements Management tools.

BBC

“We would not have achieved success as we did in such short timeframe and against extreme pressure had we not had Victor’s talents onboard and his effectiveness as a high performing team member. ”

Highlights

  • Implemented an integrated end-to-end IT Service Management capability that is efficient and client-focused in its behavior and culture
  • Delivered ITSM program requirements through innovative and high spec development aligned with world class in-depth skills in BMC and Remedy technologies
  • Bright Consulting services- extremely well respected and liked not only within the team but also within the BBC customer base

Solution

Bright Consulting has been engaged as BMC Consulting Services Partner in delivering Atos ITSM program Target Architecture for Next Generation Operations (TANGO) for BBC. Bright Senior BMC ITSM Consultant Viktor Elevterov has been engaged during a 2-year project and contributed to its successful completion.

The integrated ITSM solution is based on BMC Remedy ARS 7.6.03/ITSM 7.6.03/SRM 7.6.03. with the following scope:
  • Incident and Problem Management
  • Service Request Management
  • Knowledge Management
  • Change Management
  • Asset Management       
  • CMDB
  • Service Level Management
  • Charging and Billing