Enterprise Architecture

The primary purpose of describing the architecture of an enterprise is to improve the effectiveness and efficiency of the business itself. This includes innovations in the structure of the organization, harmonization of business processes, quality and timeliness of business information, and of course ensuring that money spent on IT can be justified.

Bright has the capability to provide a complete solution in Enterprise Architecture Management, covering both the necessary consulting expertise, training, tool implementation and support.

Focus areas

Enterprise Architecture Consulting

We view enterprise architecture in the broader context of business optimization and address problems in business architecture, performance management and process architecture.

Telecom Frameworks Training

Bright Consulting delivers series of training courses for Telecom professionals who wish to gain understanding of the TM Forum Frameworx and Telecom Enterprise Architecture.

Enterprise Architecture Training

We deliver on-demand corporate trainings to support customers in realizing their Enterprise Architecture initiatives and implement best practices.

Sprax Systems Enterprise Architect

Bright can implement an end-to-end Enterprise Architecture solution with Sparx Systems Enterprise Architect. It is a unique offering in the market for Enterprise Architecture and Requirements Management tools.

UniCredit Bulbank

“Bright Consulting is the preferred partner of UniCredit Bulbank for BMC Consulting services. The team has vast experience implementing ITIL processes in large organizations and understands well their specifics. The ability to deal with inherent complexity and internal organizational resistance is critical for the adoption of the implemented solutions.”


  • Implemented Full ITSM Landscape
  • Achieved visibility across IT
  • Self- Service and Request Management for both IT and non-IT users
  • Integrated Change & Release management processes
  • Improved measurement and reporting on key IT processes and KPIs
  • Practical application of ITIL best practices


As part of UniCredit Bulbank ITSM Roadmap, Bright Consulting was the leading partner to implement a full scope ITSM in BMC Remedy solution including:
  • BMC Remedy Migration
  • Incident & Problem Management
  • Service Request Management
  • Knowledge Management
  • Service Level Management
  • Configuration Management
  • Change and Release Management
Bright practical approach to service delivery, with well-balanced and realistically set expectations about what can be achieved is a key difference. Just technical competence in Remedy implementation is not enough.